Workbelt Privacy Policy

Last Updated: September 16, 2024

1. Introduction

Welcome to Workbelt. This Privacy Policy explains how HI.ERD LTD. ("we", "our", "us", or "Workbelt") collects, uses, and shares your personal information when you use our Workbelt website (https://workbelt.co.uk/) and mobile application (collectively, the "Service").

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand what information we collect, how we use it, and what choices you have regarding your information.

2. Information We Collect

We collect various types of information to provide and improve our Service. The types of information we collect depend on how you interact with our Service.

2.1 Personal Information You Provide

When you use our Service, you may provide us with certain personal information, including:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Social Media Profile information (e.g., from Connect with Facebook, Sign In With Twitter)

  • Trades category and profession

  • Banking details (Sort Code, Account Number, Account Name)

  • VAT Status and VAT number

  • Company Name, Company Number, and Company Address

  • Photos (through camera access on mobile devices)

2.2 Information Collected Automatically

When you access or use our Service, we may automatically collect certain information about your device and how you interact with our Service, including:

  • Usage Data: Information on how you use our Service, such as pages visited, features used, time spent on pages, interaction with content, and other diagnostic data.

  • Device Information: Information about your device, including IP address, browser type and version, operating system, unique device identifiers, and mobile network information.

  • Location Information: While we do not collect precise GPS location data, we may infer your general location based on your IP address.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. These technologies help us analyze trends, administer the website, track users movements around the website, and gather demographic information about our user base as a whole.

The types of cookies we use include:

  • Session Cookies: These temporary cookies are erased when you close your browser and are used to improve your browsing experience.

  • Preference Cookies: These cookies remember your preferences and choices on our Service.

  • Security Cookies: These cookies help identify and prevent security risks.

  • Advertising Cookies: While we currently do not show ads, we may use these cookies in the future to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Maintaining the Service: To operate, maintain, and improve our Service, including personalizing your experience and providing customer support.

  • Communication: To communicate with you about our Service, including sending notifications about changes, updates, and important information related to your account or the Service.

  • Analytics and Service Improvement: To analyze usage patterns, identify trends, and gather valuable information to improve our Service and develop new features.

  • Legal and Security: To detect, prevent, and address technical issues, fraud, or other illegal activities, and to comply with legal obligations.

  • Marketing and Promotions: To provide you with news, special offers, and general information about other goods, services, and events which we offer, subject to your communication preferences.

  • Account Management: To manage your account, provide you with customer support, and respond to your inquiries.

  • Processing Payments: To process payments for our products or services through our payment processor, Stripe.

4. How We Share Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. For example, we use Resend.com for email marketing and Stripe for payment processing.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Protect Rights and Safety: We may disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You have the right to request copies of your personal information.

  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Erasure: You have the right to request that we erase your personal information, under certain conditions.

  • Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

  • Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.

  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We may ask you to verify your identity before responding to such requests.

7. Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

9. Childrens Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: hello@hierd.co.uk

12. Additional Information for EU/EEA Residents

If you are located in the European Union or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR). In addition to the rights outlined in the "Your Rights and Choices" section, you also have:

  • The right to withdraw consent at any time, where we rely on consent as the legal basis for processing

  • The right to lodge a complaint with a supervisory authority

We process personal data on the following legal bases:

  • Consent

  • Performance of a contract

  • Legitimate interests

  • Compliance with legal obligations

For more information about how we comply with the GDPR, please contact us using the information provided in the "Contact Us" section.

13. California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the United States to require commercial websites and online services to post a privacy policy. According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously

  • We will create a link to this Privacy Policy on our home page

  • Our Privacy Policy link includes the word Privacy and can be easily found on the page specified above

  • We will notify users of any Privacy Policy changes on our Privacy Policy page

  • Users can change their personal information by emailing us or by logging into their account

14. Third-Party Services

We use certain third-party services to support our Service:

  • Supabase: We use Supabase for database and authentication services. You can review Supabases Privacy Policy at https://supabase.com/privacy

  • Resend.com: We use Resend.com for email marketing. You can review Resend.coms Privacy Policy at https://resend.com/legal/privacy-policy

  • Stripe: We use Stripe for payment processing. You can review Stripes Privacy Policy at https://stripe.com/privacy

Please note that these third-party services have their own privacy policies, and we do not accept any responsibility or liability for their policies or processing of your personal information. We encourage you to read their privacy policies before providing any information on or through these platforms.